Transformation from cocoon to butterfly

Introduction In an era where change is the only constant, businesses are perpetually in the midst of transformation. However, embarking on a transformation journey is no easy feat. Despite the best intentions and resources, a staggering number of these initiatives fall short. But why is this the case? According to McKinsey & Co, “The academic…

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process mining abstract

In today’s fast-paced business landscape, organizations are constantly seeking innovative ways to enhance efficiency, optimize operations, and improve overall performance. This quest for operational excellence has led to the emergence of process mining—a powerful technique that promises to revolutionize the way businesses understand, analyze, and optimize their processes. What is Process Mining? At its core,…

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In the quest for operational excellence, organizations are increasingly turning to automation and technology integration. This shift is not just about keeping up with the technological advancements; it’s about redefining how businesses operate in an ever-evolving digital landscape. Central to this transformation are Artificial Intelligence (AI) and Robotic Process Automation (RPA), which have emerged as…

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Butterfly

Continuous Improvement, often associated with the Japanese term “Kaizen” (meaning “change for better”), is a long-term approach to work that systematically seeks to achieve small, incremental changes in processes to improve efficiency and quality. Kaizen was developed in post-war Japan, heavily influenced by American business and quality-management teachers, and it became a fundamental part of…

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Every process improvement project needs its own plan to boost the chances of a successful outcome. Make sure yours includes these four phases. If you need to improve a process, make a plan A process improvement plan is exactly what it says: an end-to-end strategy to make a process better. Each process should have its…

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What makes a process improvement project good? We examine six key stages to follow to ensure success. Process improvement is essential for all businesses Process improvement, quite simply, describes the practice of identifying, analysing and enhancing how a business carries out tasks. It’s a systematic, planned approach. There are many reasons to do it, from…

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The failure rate of outsourcing relationships ranges from 40% to 70%, according to cio.com. Ensure your client relationship doesn’t falter with the help of these tips. Business process outsourcing frees time for key priorities Business process outsourcing (BPO) sees organisations subcontract selected functions to specialist third parties. Originally built around physical tasks like manufacturing, it’s…

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Setting goals is a key part of your process improvement plan. We examine the five areas you must consider if you want to deliver the ultimate business transformation. Process improvement is core to every business Process improvement helps your organisation to achieve its aims better, faster and at less cost. It should be an ongoing…

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Every consultant’s aim is to help clients improve the way they run their businesses. We explore the role of business process management (BPM) systems in delivering solutions to add value and boost efficiency.   Enhance the way your clients run their businesses Are you certain that your recommendations will produce the results clients want and…

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So you’re looking for a tool to enhance the management of your people development team. Have you thought of process transformation platforms? Surely they’re only for techy business analysts. Well, not exactly. An HR team might not use the system directly. But incorporating its functionality can have major benefits. Business process transformation platforms can help…

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Our partner, BusinessOptix, has been recognised as a top-performing vendor in the NelsonHall Vendor Evaluation & Assessment Tool (NEAT) for process-understanding technology.   NEAT assesses a wide range of capabilities This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyses the performance of vendors offering process-understanding technology. The NEAT tool allows strategic sourcing managers to assess…

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A successful project manager is made up of many skills and attributes, and has many different roles. We look at the part that business process transformation systems can play in supporting this challenging function.   The composition of a successful project manager Image source: successfulprojectmanagers.com   Business process transformation platforms can help strengthen project teams…

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The specifics of each project vary, but at heart every consultation is trying to answer some common, basic questions. We look at what these questions are, and how business process transformation systems can help you answer them. Consulting has eight fundamental objectives Harvard Business Review (HBR) published this list of objectives in 1982 (it’s still…

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Do you know how, where, when and why customers interact with your business? If not, you’re missing out on opportunities. Process improvement can help you map, visualise and optimise your customer journeys in order to exploit every advantage.   Customer journeys are complex and constantly evolving A customer journey describes the full pathway of interactions…

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With the chance of recession this year on everyone’s mind, is your business prepared? Optimising your business processes will improve your chances of surviving and thriving. Here’s how you can use process improvement to help find your way through challenging times.   The possibility of recession is casting a shadow over 2023 At the start…

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Many companies want to develop a data-driven culture, basing decisions on facts rather than subjective opinion. Creating and managing a consistent set of master data can help achieve that. Defining master data Master data is “data about the business entities that provide context for business transactions” says the DAMA Guide to the Data Management Body…

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Do you have clear visibility of your business operations? Process documentation can help you achieve it. Using accurate models and definitions allows you to identify, target and resolve problems caused by poor visibility. We look at three key benefits of optimising your process documentation. Process documentation forms the basis of a successful business I worked…

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