Every consultant’s aim is to help clients improve the way they run their businesses. We explore the role of business process management (BPM) systems in delivering solutions to add value and boost efficiency.
Enhance the way your clients run their businesses
Are you certain that your recommendations will produce the results clients want and need? Providing data-backed proof points and evidence is the simplest, most effective way to reassure clients that your solution has merit. Business process management tools like BusinessOptix help supply these, and should be integrated into any consultancy package.
Why use a BPM platform?
1. Accurately identify the current state of a client business
The first stage of a transformation project is to form your own views. Don’t rely solely on the client’s interpretations; these will be clouded by internal biases and preconceptions. Using BPM platforms means you’re analysing a business’s current state based on impartial data and evidence.
Build a process map to define the tasks that deliver the client’s product or service. And use process mining to gain an accurate picture of how resources and systems are performing. Achieving a clear current-state view in this way provides strong foundations on which to build recommendations.
2. Decrease project delivery costs
Every individual and organisation wants to do more, for less cost, and faster. Automating or easing key tasks is one way to support this aim.
For example, to improve the discovery stage of a project, you could use crowd-driven process mining. It’s a quick, easy and collaborative way to understand current processes. The lead analyst sends an activity survey to all involved in the process, and the responses generate a diagram. It’s particularly efficient when dealing with large or diverse organisations which are spread over many locations.
3. Improve the ability to recognise new revenue streams
Demonstrating the effects of your recommended solutions is key in building trust with clients. Running transformation scenarios and simulations allows you to validate assumptions in a lower risk way. Similarly, digital twins have huge advantages in helping businesses to trial process changes and explore options.
As such, digital twins can reveal previously unidentified alternatives and revenue-creating opportunities. As well as identifying and eliminating changes that won’t work.
Provide a better service to your clients, backed by BusinessOptix
BusinessOptix is a multifunctional platform that’s proven to help businesses efficiently identify problems, define goals, and model improvements. Its flexibility allows you to manage an entire transformation from end to end, or simply tackle a standalone problem.
Let us show you how: claim your free BusinessOptix demo here