Resources

Need some background on the big topics in business and digital transformation? View all our articles and press releases here.

Transformation from cocoon to butterfly

Overcoming Obstacles: Keys to Successful Transformation Projects

23rd February 2024

Introduction In an era where change is the only constant, businesses are perpetually in the midst of transformation. However, embarking on a transformation journey is no easy feat. Despite the best intentions and resources, a…

Read more
process mining abstract

Process Mining in Process Management – Unveiling the Hidden Gems

16th February 2024

In today’s fast-paced business landscape, organizations are constantly seeking innovative ways to enhance efficiency, optimize operations, and improve overall performance. This quest for operational excellence has led to the emergence of process mining—a powerful technique…

Read more
Neon light trail across the roof of a building

Harnessing Automation and Technology Integration for Operational Excellence: The Role of AI and RPA in Process Management

9th February 2024

In the quest for operational excellence, organizations are increasingly turning to automation and technology integration. This shift is not just about keeping up with the technological advancements; it’s about redefining how businesses operate in an…

Read more
Butterfly

Operational Excellence Unlocked: Embracing Continuous Improvement as Your Strategic Foundation

2nd February 2024

Continuous Improvement, often associated with the Japanese term “Kaizen” (meaning “change for better”), is a long-term approach to work that systematically seeks to achieve small, incremental changes in processes to improve efficiency and quality. Kaizen…

Read more
Image of multicoloured squares in an undulating pattern

Embracing Target Operating Models: A Strategic Imperative for Business Success

18th January 2024

Introduction In today’s rapidly evolving business landscape, the quest for operational excellence and competitive advantage is relentless. A critical tool in this journey is the Target Operating Model (TOM). This article delves into the essence…

Read more
View from outside of lighted office building windows at night

How to create a business process improvement plan

20th September 2023

Every process improvement project needs its own plan to boost the chances of a successful outcome. Make sure yours includes these four phases. If you need to improve a process, make a plan A process…

Read more
Image of a laptop on a table, showing some computer code on the screen

Your quick guide to effective process improvement

12th September 2023

What makes a process improvement project good? We examine six key stages to follow to ensure success. Process improvement is essential for all businesses Process improvement, quite simply, describes the practice of identifying, analysing and…

Read more
Orange and yellow spirals exploding out of the middle of a grey background

How to be a better business process outsourcing provider

11th September 2023

The failure rate of outsourcing relationships ranges from 40% to 70%, according to cio.com. Ensure your client relationship doesn’t falter with the help of these tips. Business process outsourcing frees time for key priorities Business…

Read more
Cartoon image of man on a laptop with four smaller images of people surrounding him

Video: exploring the value of crowd-driven process mining

4th September 2023

Discover the transformative power of crowd-driven process mining in this short video

Read more
Black background with thin shafts of light coming down

Five critical process improvement goals to consider

24th August 2023

Setting goals is a key part of your process improvement plan. We examine the five areas you must consider if you want to deliver the ultimate business transformation. Process improvement is core to every business…

Read more