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Need some background on the big topics in business and digital transformation? View all our articles and press releases here.

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AI Adoption Requires True Process Mastery – Don’t Replicate Your Blind Spots

8th March 2024

As AI tools like ChatGPT, DALL-E, and automated coders become more prevalent, there’s a risk of companies blindly adopting them without truly understanding how they fit into existing processes and workflows. AI should augment and…

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Overcoming Obstacles: Keys to Successful Transformation Projects

23rd February 2024

Introduction In an era where change is the only constant, businesses are perpetually in the midst of transformation. However, embarking on a transformation journey is no easy feat. Despite the best intentions and resources, a…

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Process Mining in Process Management – Unveiling the Hidden Gems

16th February 2024

In today’s fast-paced business landscape, organizations are constantly seeking innovative ways to enhance efficiency, optimize operations, and improve overall performance. This quest for operational excellence has led to the emergence of process mining—a powerful technique…

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Harnessing Automation and Technology Integration for Operational Excellence: The Role of AI and RPA in Process Management

9th February 2024

In the quest for operational excellence, organizations are increasingly turning to automation and technology integration. This shift is not just about keeping up with the technological advancements; it’s about redefining how businesses operate in an…

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Operational Excellence Unlocked: Embracing Continuous Improvement as Your Strategic Foundation

2nd February 2024

Continuous Improvement, often associated with the Japanese term “Kaizen” (meaning “change for better”), is a long-term approach to work that systematically seeks to achieve small, incremental changes in processes to improve efficiency and quality. Kaizen…

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Embracing Target Operating Models: A Strategic Imperative for Business Success

18th January 2024

Introduction In today’s rapidly evolving business landscape, the quest for operational excellence and competitive advantage is relentless. A critical tool in this journey is the Target Operating Model (TOM). This article delves into the essence…

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How to create a business process improvement plan

20th September 2023

Every process improvement project needs its own plan to boost the chances of a successful outcome. Make sure yours includes these four phases. If you need to improve a process, make a plan A process…

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Your quick guide to effective process improvement

12th September 2023

What makes a process improvement project good? We examine six key stages to follow to ensure success. Process improvement is essential for all businesses Process improvement, quite simply, describes the practice of identifying, analysing and…

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How to be a better business process outsourcing provider

11th September 2023

The failure rate of outsourcing relationships ranges from 40% to 70%, according to cio.com. Ensure your client relationship doesn’t falter with the help of these tips. Business process outsourcing frees time for key priorities Business…

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Video: exploring the value of crowd-driven process mining

4th September 2023

Discover the transformative power of crowd-driven process mining in this short video

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