Business transformation – Cocoon Technology

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Every process improvement project needs its own plan to boost the chances of a successful outcome. Make sure yours includes these four phases. If you need to improve a process, make a plan A process improvement plan is exactly what it says: an end-to-end strategy to make a process better. Each process should have its…

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What makes a process improvement project good? We examine six key stages to follow to ensure success. Process improvement is essential for all businesses Process improvement, quite simply, describes the practice of identifying, analysing and enhancing how a business carries out tasks. It’s a systematic, planned approach. There are many reasons to do it, from…

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Discover the transformative power of crowd-driven process mining in this short video

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Process improvement platforms are the perfect partner for the lean transformation process. We highlight the ways in which the systems complement lean tools and techniques. There are clear parallels between the two According to the Kanbanize agile project-management platform, a lean transformation roadmap has eight stages. In its drive to maximise value for an organisation,…

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Are you looking to create a complete solution to drive continuous insight into your processes? Here are the key ingredients for the optimal approach. And, take inspiration from a case study on how an organisation revolutionised its process management. Look for a platform with the capability to… Capture the as-is state efficiently and…

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Where do you start when it comes to improving operational resilience? This article looks at two different ways to set about it. Plus, check out how a financial services organisation achieved compliance. Resilience (noun): the ability to recover quickly from difficulties; toughness Recently, we examined the benefits of and steps to achieving and maintaining…

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If you’re considering beginning process mapping or improvement, you’ve probably got some questions. We’ve gathered together 10 of the most frequently asked questions – and provided the answers. 1. What will process mapping help me to do; why should I bother? Process mapping forms the foundation of all business transformation projects, whether large or small.…

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Process transformation can seem like a challenging project, for smaller or new businesses in particular. And it’s easy to postpone in favour of other priorities. Here, we examine the first two steps to get you started. Begin early to increase your chances of success Where does process optimisation sit on your to-do list? Possibly…

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A picture is worth a thousand words, or so the saying goes. Here’s how to get started with transforming your business processes, in three simple images. 1 Understand your current state 2 Identify how you might change the process 3 Show what the future state might look like Images source: BusinessOptix Take control…

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Every consultant’s aim is to help clients improve the way they run their businesses. We explore the role of business process management (BPM) systems in delivering solutions to add value and boost efficiency. Enhance the way your clients run their businesses Are you certain that your recommendations will produce the results clients want and…

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Bemused by business transformation jargon? Improve your understanding with this glossary of frequently used terms and abbreviations in business transformation and software development. It’s regularly updated, so check again soon if you can’t see what you need today. As-is and to-be processes The as-is state of a process is the current state. It’s how the process…

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So you’re looking for a tool to enhance the management of your people development team. Have you thought of process transformation platforms? Surely they’re only for techy business analysts. Well, not exactly. An HR team might not use the system directly. But incorporating its functionality can have major benefits. Business process transformation platforms can help…

Our partner, BusinessOptix, has been recognised as a top-performing vendor in the NelsonHall Vendor Evaluation & Assessment Tool (NEAT) for process-understanding technology. NEAT assesses a wide range of capabilities This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyses the performance of vendors offering process-understanding technology. The NEAT tool allows strategic sourcing managers to assess…

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A successful project manager is made up of many skills and attributes, and has many different roles. We look at the part that business process transformation systems can play in supporting this challenging function. The composition of a successful project manager Image source: successfulprojectmanagers.com Business process transformation platforms can help strengthen project teams…

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The specifics of each project vary, but at heart every consultation is trying to answer some common, basic questions. We look at what these questions are, and how business process transformation systems can help you answer them. Consulting has eight fundamental objectives Harvard Business Review (HBR) published this list of objectives in 1982 (it’s still…

Our partner, BusinessOptix, has been recognised by Gartner twice in 2023 to date. Firstly for its strengths in modelling an organisation from multiple angles. And secondly for its power in process mining. March 2023: visionary in 2023 Gartner® Magic Quadrant™ for process mining tools Process mining is one of the discovery methods included in BusinessOptix’s…

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How do you make data-driven decisions if you can’t understand or extract the data? A transformation dashboard can help. We examine dashboards’ role in business process improvement and share a quick guide to how to create one. Set, manage and communicate progress with a transformation dashboard Transformation dashboards offer multiple ways to access, view, chart…

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The IT services market is growing and your clients are increasing their spending. We look at how business process transformation helps you tap into the opportunities that creates. Enterprise spending on IT services is set to grow in 2023 Gartner defines IT services as “the application of business and technical expertise to enable organisations in…

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Do you know how, where, when and why customers interact with your business? If not, you’re missing out on opportunities. Process improvement can help you map, visualise and optimise your customer journeys in order to exploit every advantage. Customer journeys are complex and constantly evolving A customer journey describes the full pathway of interactions…

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Achieving process compliance is essential for smooth business operation, as well as to meet legal obligations. We examine what a good plan should contain, and show how a financial services organisation improved its compliance. Governance, risk and compliance (GRC) is about instilling and following good business practices GRC is increasingly important to the way…