Irregular geometric shapes

Where do you start when it comes to improving operational resilience? This article looks at two different ways to set about it. Plus, check out how a financial services organisation achieved compliance.   Resilience (noun): the ability to recover quickly from difficulties; toughness Recently, we examined the benefits of and steps to achieving and maintaining…

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Image of a lightbulb glowing orange on on a black background, with glowing circles falling around it like confetti

If you’re considering beginning process mapping or improvement, you’ve probably got some questions. We’ve gathered together 10 of the most frequently asked questions – and provided the answers. 1. What will process mapping help me to do; why should I bother? Process mapping forms the foundation of all business transformation projects, whether large or small.…

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Image of someone drawing a flow chart on a piece of paper

A picture is worth a thousand words, or so the saying goes. Here’s how to get started with transforming your business processes, in three simple images.   1 Understand your current state 2 Identify how you might change the process 3 Show what the future state might look like Images source: BusinessOptix   Take control…

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Every consultant’s aim is to help clients improve the way they run their businesses. We explore the role of business process management (BPM) systems in delivering solutions to add value and boost efficiency.   Enhance the way your clients run their businesses Are you certain that your recommendations will produce the results clients want and…

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