Posts by Richard Tisdall
The Perils of Hasty AI Adoption: Why Understanding Automated Processes is Crucial
As the field of artificial intelligence (AI) continues to evolve at a breakneck pace, businesses across industries are scrambling to hop on the AI bandwagon, hoping to reap the promised benefits of increased efficiency, cost savings, and competitive edge from AI adoption. However, in the frenzy to adopt the latest AI technologies, many organizations are…
Read MoreAI Adoption Requires True Process Mastery – Don’t Replicate Your Blind Spots
As AI tools like ChatGPT, DALL-E, and automated coders become more prevalent, there’s a risk of companies blindly adopting them without truly understanding how they fit into existing processes and workflows. AI should augment and enhance your operations, not completely replace them with a “black box” solution. Successful AI adoption requires taking a step back…
Read MoreOvercoming Obstacles: Keys to Successful Transformation Projects
Introduction In an era where change is the only constant, businesses are perpetually in the midst of transformation. However, embarking on a transformation journey is no easy feat. Despite the best intentions and resources, a staggering number of these initiatives fall short. But why is this the case? According to McKinsey & Co, “The academic…
Read MoreProcess Mining in Process Management – Unveiling the Hidden Gems
In today’s fast-paced business landscape, organizations are constantly seeking innovative ways to enhance efficiency, optimize operations, and improve overall performance. This quest for operational excellence has led to the emergence of process mining—a powerful technique that promises to revolutionize the way businesses understand, analyze, and optimize their processes. What is Process Mining? At its core,…
Read MoreHarnessing Automation and Technology Integration for Operational Excellence: The Role of AI and RPA in Process Management
In the quest for operational excellence, organizations are increasingly turning to automation and technology integration. This shift is not just about keeping up with the technological advancements; it’s about redefining how businesses operate in an ever-evolving digital landscape. Central to this transformation are Artificial Intelligence (AI) and Robotic Process Automation (RPA), which have emerged as…
Read MoreOperational Excellence Unlocked: Embracing Continuous Improvement as Your Strategic Foundation
Continuous Improvement, often associated with the Japanese term “Kaizen” (meaning “change for better”), is a long-term approach to work that systematically seeks to achieve small, incremental changes in processes to improve efficiency and quality. Kaizen was developed in post-war Japan, heavily influenced by American business and quality-management teachers, and it became a fundamental part of…
Read MoreEmbracing Target Operating Models: A Strategic Imperative for Business Success
Introduction In today’s rapidly evolving business landscape, the quest for operational excellence and competitive advantage is relentless. A critical tool in this journey is the Target Operating Model (TOM). This article delves into the essence of TOM, its vital components, and the transformative outcomes it can yield for businesses ready to embrace change. What is…
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