Posts Tagged ‘business transformation’
The Perils of Hasty AI Adoption: Why Understanding Automated Processes is Crucial
As the field of artificial intelligence (AI) continues to evolve at a breakneck pace, businesses across industries are scrambling to hop on the AI bandwagon, hoping to reap the promised benefits of increased efficiency, cost savings, and competitive edge from AI adoption. However, in the frenzy to adopt the latest AI technologies, many organizations are…
Read MoreAI Adoption Requires True Process Mastery – Don’t Replicate Your Blind Spots
As AI tools like ChatGPT, DALL-E, and automated coders become more prevalent, there’s a risk of companies blindly adopting them without truly understanding how they fit into existing processes and workflows. AI should augment and enhance your operations, not completely replace them with a “black box” solution. Successful AI adoption requires taking a step back…
Read MoreOvercoming Obstacles: Keys to Successful Transformation Projects
Introduction In an era where change is the only constant, businesses are perpetually in the midst of transformation. However, embarking on a transformation journey is no easy feat. Despite the best intentions and resources, a staggering number of these initiatives fall short. But why is this the case? According to McKinsey & Co, “The academic…
Read MoreProcess Mining in Process Management – Unveiling the Hidden Gems
In today’s fast-paced business landscape, organizations are constantly seeking innovative ways to enhance efficiency, optimize operations, and improve overall performance. This quest for operational excellence has led to the emergence of process mining—a powerful technique that promises to revolutionize the way businesses understand, analyze, and optimize their processes. What is Process Mining? At its core,…
Read MoreHarnessing Automation and Technology Integration for Operational Excellence: The Role of AI and RPA in Process Management
In the quest for operational excellence, organizations are increasingly turning to automation and technology integration. This shift is not just about keeping up with the technological advancements; it’s about redefining how businesses operate in an ever-evolving digital landscape. Central to this transformation are Artificial Intelligence (AI) and Robotic Process Automation (RPA), which have emerged as…
Read MoreOperational Excellence Unlocked: Embracing Continuous Improvement as Your Strategic Foundation
Continuous Improvement, often associated with the Japanese term “Kaizen” (meaning “change for better”), is a long-term approach to work that systematically seeks to achieve small, incremental changes in processes to improve efficiency and quality. Kaizen was developed in post-war Japan, heavily influenced by American business and quality-management teachers, and it became a fundamental part of…
Read MoreHow to create a business process improvement plan
Every process improvement project needs its own plan to boost the chances of a successful outcome. Make sure yours includes these four phases. If you need to improve a process, make a plan A process improvement plan is exactly what it says: an end-to-end strategy to make a process better. Each process should have its…
Read MoreStreamlining Your Workflow: Easy Steps to Initiate Process Optimization
Process transformation can seem daunting and it’s easy to postpone in favour of other priorities. Here, we examine a few fundamental steps to help you get started. Begin early to increase your chances of success Where does process optimisation sit on your to-do list? Possibly after several other tasks that are essential to the daily…
Read MoreThree benefits of using BPM platforms in your consultancy toolkit
Every consultant’s aim is to help clients improve the way they run their businesses. We explore the role of business process management (BPM) systems in delivering solutions to add value and boost efficiency. Enhance the way your clients run their businesses Are you certain that your recommendations will produce the results clients want and…
Read MoreGlossary: business transformation terms
Bemused by business transformation jargon? Improve your understanding with this glossary of frequently used terms and abbreviations in business transformation and software development. It’s regularly updated, so check again soon if you can’t see what you need today. As-is and to-be processes The as-is state of a process is the current state. It’s how the process…
Read MoreWhy use process transformation platforms in people development teams?
So you’re looking for a tool to enhance the management of your people development team. Have you thought of process transformation platforms? Surely they’re only for techy business analysts. Well, not exactly. An HR team might not use the system directly. But incorporating its functionality can have major benefits. Business process transformation platforms can help…
Read MoreEight consulting objectives and how to meet them
The specifics of each project vary, but at heart every consultation is trying to answer some common, basic questions. We look at what these questions are, and how business process transformation systems can help you answer them. Consulting has eight fundamental objectives Harvard Business Review (HBR) published this list of objectives in 1982 (it’s still…
Read MoreMake better decisions using transformation dashboards
How do you make data-driven decisions if you can’t understand or extract the data? A transformation dashboard can help. We examine dashboards’ role in business process improvement and share a quick guide to how to create one. Set, manage and communicate progress with a transformation dashboard Transformation dashboards offer multiple ways to access, view, chart…
Read MoreHow business process transformation could boost your share of IT services spending
The IT services market is growing and your clients are increasing their spending. We look at how business process transformation helps you tap into the opportunities that creates. Enterprise spending on IT services is set to grow in 2023 Gartner defines IT services as “the application of business and technical expertise to enable organisations in…
Read MoreOptimise your customer journeys using process improvement
Do you know how, where, when and why customers interact with your business? If not, you’re missing out on opportunities. Process improvement can help you map, visualise and optimise your customer journeys in order to exploit every advantage. Customer journeys are complex and constantly evolving A customer journey describes the full pathway of interactions…
Read MoreSelecting the Right System for Process Transformation
There’s an oft-repeated quote that 70% of complex, large-scale change programmes don’t reach their stated goals. Whether this is accurate or not, it is true that choosing the right process transformation system reduces the risk of failure. We explore some must-have requirements for a platform to optimise your chances of success. Do you know what…
Read MoreHow to use process improvement to navigate a recession
With the chance of recession this year on everyone’s mind, is your business prepared? Optimising your business processes will improve your chances of surviving and thriving. Here’s how you can use process improvement to help find your way through challenging times. The possibility of recession is casting a shadow over 2023 At the start…
Read MoreWhat’s the point of master data?
Many companies want to develop a data-driven culture, basing decisions on facts rather than subjective opinion. Creating and managing a consistent set of master data can help achieve that. Defining master data Master data is “data about the business entities that provide context for business transactions” says the DAMA Guide to the Data Management Body…
Read MoreThree reasons to optimise your process documentation
Do you have clear visibility of your business operations? Process documentation can help you achieve it. Using accurate models and definitions allows you to identify, target and resolve problems caused by poor visibility. We look at three key benefits of optimising your process documentation. Process documentation forms the basis of a successful business I worked…
Read MoreThree steps to better scenario modelling
Most of us would love to be confident of making the right decisions that will lead to beneficial outcomes. We look at how effective scenario modelling helps you achieve your business goals. Choose your own (business) adventure Did you ever read those choose-your-own-adventure books as a kid? The ones where you were given options at…
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