Orange and yellow spirals exploding out of the middle of a grey background

The failure rate of outsourcing relationships ranges from 40% to 70%, according to cio.com. Ensure your client relationship doesn’t falter with the help of these tips. Business process outsourcing frees time for key priorities Business process outsourcing (BPO) sees organisations subcontract selected functions to specialist third parties. Originally built around physical tasks like manufacturing, it’s…

Read More
Neon light trail across the roof of a building

Every consultant’s aim is to help clients improve the way they run their businesses. We explore the role of business process management (BPM) systems in delivering solutions to add value and boost efficiency.   Enhance the way your clients run their businesses Are you certain that your recommendations will produce the results clients want and…

Read More
Image of joined-up orange 3-d boxes on a black background

The specifics of each project vary, but at heart every consultation is trying to answer some common, basic questions. We look at what these questions are, and how business process transformation systems can help you answer them. Consulting has eight fundamental objectives Harvard Business Review (HBR) published this list of objectives in 1982 (it’s still…

Read More
Transformation from cocoon to butterfly

The concept of business transformation has been around for years, even if it hasn’t always been called that. Formerly known as change management, the term is often interchanged with digital transformation. Some may consider it to be a business buzzword. Yes, business transformation can involve software and technology, but it’s about much more than that.…

Read More