The Perils of Hasty AI Adoption: Why Understanding Automated Processes is Crucial
As the field of artificial intelligence (AI) continues to evolve at a breakneck pace, businesses across industries are scrambling to hop on the AI bandwagon, hoping to reap the promised benefits of increased efficiency, cost savings, and competitive edge from AI adoption. However, in the frenzy to adopt the latest AI technologies, many organizations are…
Read MoreAI Adoption Requires True Process Mastery – Don’t Replicate Your Blind Spots
As AI tools like ChatGPT, DALL-E, and automated coders become more prevalent, there’s a risk of companies blindly adopting them without truly understanding how they fit into existing processes and workflows. AI should augment and enhance your operations, not completely replace them with a “black box” solution. Successful AI adoption requires taking a step back…
Read MoreOvercoming Obstacles: Keys to Successful Transformation Projects
Introduction In an era where change is the only constant, businesses are perpetually in the midst of transformation. However, embarking on a transformation journey is no easy feat. Despite the best intentions and resources, a staggering number of these initiatives fall short. But why is this the case? According to McKinsey & Co, “The academic…
Read MoreProcess Mining in Process Management – Unveiling the Hidden Gems
In today’s fast-paced business landscape, organizations are constantly seeking innovative ways to enhance efficiency, optimize operations, and improve overall performance. This quest for operational excellence has led to the emergence of process mining—a powerful technique that promises to revolutionize the way businesses understand, analyze, and optimize their processes. What is Process Mining? At its core,…
Read MoreHarnessing Automation and Technology Integration for Operational Excellence: The Role of AI and RPA in Process Management
In the quest for operational excellence, organizations are increasingly turning to automation and technology integration. This shift is not just about keeping up with the technological advancements; it’s about redefining how businesses operate in an ever-evolving digital landscape. Central to this transformation are Artificial Intelligence (AI) and Robotic Process Automation (RPA), which have emerged as…
Read MoreOperational Excellence Unlocked: Embracing Continuous Improvement as Your Strategic Foundation
Continuous Improvement, often associated with the Japanese term “Kaizen” (meaning “change for better”), is a long-term approach to work that systematically seeks to achieve small, incremental changes in processes to improve efficiency and quality. Kaizen was developed in post-war Japan, heavily influenced by American business and quality-management teachers, and it became a fundamental part of…
Read MoreEmbracing Target Operating Models: A Strategic Imperative for Business Success
Introduction In today’s rapidly evolving business landscape, the quest for operational excellence and competitive advantage is relentless. A critical tool in this journey is the Target Operating Model (TOM). This article delves into the essence of TOM, its vital components, and the transformative outcomes it can yield for businesses ready to embrace change. What is…
Read MoreHow to create a business process improvement plan
Every process improvement project needs its own plan to boost the chances of a successful outcome. Make sure yours includes these four phases. If you need to improve a process, make a plan A process improvement plan is exactly what it says: an end-to-end strategy to make a process better. Each process should have its…
Read MoreYour quick guide to effective process improvement
What makes a process improvement project good? We examine six key stages to follow to ensure success. Process improvement is essential for all businesses Process improvement, quite simply, describes the practice of identifying, analysing and enhancing how a business carries out tasks. It’s a systematic, planned approach. There are many reasons to do it, from…
Read MoreHow to be a better business process outsourcing provider
The failure rate of outsourcing relationships ranges from 40% to 70%, according to cio.com. Ensure your client relationship doesn’t falter with the help of these tips. Business process outsourcing frees time for key priorities Business process outsourcing (BPO) sees organisations subcontract selected functions to specialist third parties. Originally built around physical tasks like manufacturing, it’s…
Read MoreVideo: exploring the value of crowd-driven process mining
Discover the transformative power of crowd-driven process mining in this short video
Read MoreFive critical process improvement goals to consider
Setting goals is a key part of your process improvement plan. We examine the five areas you must consider if you want to deliver the ultimate business transformation. Process improvement is core to every business Process improvement helps your organisation to achieve its aims better, faster and at less cost. It should be an ongoing…
Read MoreHow process transformation platforms support lean
Process improvement platforms are the perfect partner for the lean transformation process. We highlight the ways in which the systems complement lean tools and techniques. There are clear parallels between the two According to the Kanbanize agile project-management platform, a lean transformation roadmap has eight stages. In its drive to maximise value for an organisation,…
Read MoreHow to create an integrated approach to process mapping
Are you looking to create a complete solution to drive continuous insight into your processes? Here are the key ingredients for the optimal approach. And, take inspiration from a case study on how an organisation revolutionised its process management. Look for a platform with the capability to… Capture the as-is state efficiently and…
Read MoreTwo ways to approach operational resilience
Where do you start when it comes to improving operational resilience? This article looks at two different ways to set about it. Plus, check out how a financial services organisation achieved compliance. Resilience (noun): the ability to recover quickly from difficulties; toughness Recently, we examined the benefits of and steps to achieving and maintaining…
Read MoreNavigating Process Improvement: Top 10 FAQs Answered
If you’re considering beginning process mapping or improvement, you’ve probably got some questions. We’ve gathered together 10 of the most frequently asked questions – and provided the answers. 1 The Purpose and Benefits of Process Mapping Process mapping is more than just an organizational tool; it’s the bedrock of successful business transformation. By understanding your…
Read MoreStreamlining Your Workflow: Easy Steps to Initiate Process Optimization
Process transformation can seem daunting and it’s easy to postpone in favour of other priorities. Here, we examine a few fundamental steps to help you get started. Begin early to increase your chances of success Where does process optimisation sit on your to-do list? Possibly after several other tasks that are essential to the daily…
Read MoreBasic process transformation in three images
A picture is worth a thousand words, or so the saying goes. Here’s how to get started with transforming your business processes, in three simple images. 1 Understand your current state 2 Identify how you might change the process 3 Show what the future state might look like Images source: BusinessOptix Take control…
Read MoreThree benefits of using BPM platforms in your consultancy toolkit
Every consultant’s aim is to help clients improve the way they run their businesses. We explore the role of business process management (BPM) systems in delivering solutions to add value and boost efficiency. Enhance the way your clients run their businesses Are you certain that your recommendations will produce the results clients want and…
Read MoreHow to achieve and maintain operational resilience
Operational resilience matters to every business, whatever sector it operates in. Here, we examine the benefits of resilience, and outline seven steps to achieve and maintain it. Financial services sector must demonstrate resilience by 2025 The Financial Conduct Authority (FCA) published final rules and guidance on operational resilience in 2021. These aim to ensure…
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