Butterfly

Continuous Improvement, often associated with the Japanese term “Kaizen” (meaning “change for better”), is a long-term approach to work that systematically seeks to achieve small, incremental changes in processes to improve efficiency and quality. Kaizen was developed in post-war Japan, heavily influenced by American business and quality-management teachers, and it became a fundamental part of…

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Upward graph representing operational excellence

Defining operational excellence can be a challenge in itself, let alone achieving it. Here’s a quick overview of what it is, why it’s important, and how it can be reached. Operational excellence helps you stay ahead of the competition Operational excellence is important for businesses of all sizes, in all sectors. At its heart, the…

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