Resources
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How to be a better business process outsourcing provider
The failure rate of outsourcing relationships ranges from 40% to 70%, according to cio.com. Ensure your client relationship doesn’t falter with the help of these tips. Business process outsourcing frees time for key priorities Business…
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Video: exploring the value of crowd-driven process mining
Discover the transformative power of crowd-driven process mining in this short video
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Five critical process improvement goals to consider
Setting goals is a key part of your process improvement plan. We examine the five areas you must consider if you want to deliver the ultimate business transformation. Process improvement is core to every business…
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How process transformation platforms support lean
Process improvement platforms are the perfect partner for the lean transformation process. We highlight the ways in which the systems complement lean tools and techniques. There are clear parallels between the two According to the…
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How to create an integrated approach to process mapping
Are you looking to create a complete solution to drive continuous insight into your processes? Here are the key ingredients for the optimal approach. And, take inspiration from a case study on how an organisation…
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Two ways to approach operational resilience
Where do you start when it comes to improving operational resilience? This article looks at two different ways to set about it. Plus, check out how a financial services organisation achieved compliance. Resilience (noun):…
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Navigating Process Improvement: Top 10 FAQs Answered
If you’re considering beginning process mapping or improvement, you’ve probably got some questions. We’ve gathered together 10 of the most frequently asked questions – and provided the answers. 1 The Purpose and Benefits of Process…
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Streamlining Your Workflow: Easy Steps to Initiate Process Optimization
Process transformation can seem daunting and it’s easy to postpone in favour of other priorities. Here, we examine a few fundamental steps to help you get started. Begin early to increase your chances of success…
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Basic process transformation in three images
A picture is worth a thousand words, or so the saying goes. Here’s how to get started with transforming your business processes, in three simple images. 1 Understand your current state 2 Identify how…
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Three benefits of using BPM platforms in your consultancy toolkit
Every consultant’s aim is to help clients improve the way they run their businesses. We explore the role of business process management (BPM) systems in delivering solutions to add value and boost efficiency. Enhance…
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