business process consultancy Archives | Cocoon Technology

Overcoming Obstacles: Keys to Successful Transformation Projects

Richard Tisdall — Fri, 23 Feb 2024 12:15:40 +0000

Introduction In an era where change is the only constant, businesses are perpetually in the midst of transformation. However, embarking on a transformation journey is no easy feat. Despite the best intentions and resources, a staggering number of these initiatives fall short. But why is this the case? According to McKinsey & Co, “The academic…

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Process Mining in Process Management – Unveiling the Hidden Gems

Richard Tisdall — Fri, 16 Feb 2024 10:42:50 +0000

In today’s fast-paced business landscape, organizations are constantly seeking innovative ways to enhance efficiency, optimize operations, and improve overall performance. This quest for operational excellence has led to the emergence of process mining—a powerful technique that promises to revolutionize the way businesses understand, analyze, and optimize their processes. What is Process Mining? At its core,…

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How to be a better business process outsourcing provider

Catherine Ellwood — Mon, 11 Sep 2023 12:05:30 +0000

The failure rate of outsourcing relationships ranges from 40% to 70%, according to cio.com. Ensure your client relationship doesn’t falter with the help of these tips. Business process outsourcing frees time for key priorities Business process outsourcing (BPO) sees organisations subcontract selected functions to specialist third parties. Originally built around physical tasks like manufacturing, it’s…

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Three benefits of using BPM platforms in your consultancy toolkit

Catherine Ellwood — Mon, 03 Jul 2023 12:53:56 +0000

Every consultant’s aim is to help clients improve the way they run their businesses. We explore the role of business process management (BPM) systems in delivering solutions to add value and boost efficiency. Enhance the way your clients run their businesses Are you certain that your recommendations will produce the results clients want and…

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Eight consulting objectives and how to meet them

Catherine Ellwood — Wed, 10 May 2023 08:29:21 +0000

The specifics of each project vary, but at heart every consultation is trying to answer some common, basic questions. We look at what these questions are, and how business process transformation systems can help you answer them. Consulting has eight fundamental objectives Harvard Business Review (HBR) published this list of objectives in 1982 (it’s still…

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How business process transformation could boost your share of IT services spending

Catherine Ellwood — Fri, 21 Apr 2023 08:50:10 +0000

The IT services market is growing and your clients are increasing their spending. We look at how business process transformation helps you tap into the opportunities that creates. Enterprise spending on IT services is set to grow in 2023 Gartner defines IT services as “the application of business and technical expertise to enable organisations in…

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What is business transformation?

Catherine Ellwood — Tue, 03 May 2022 11:17:25 +0000

The concept of business transformation has been around for years, even if it hasn’t always been called that. Formerly known as change management, the term is often interchanged with digital transformation. Some may consider it to be a business buzzword. Yes, business transformation can involve software and technology, but it’s about much more than that.…

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